01 · WeChat
Scan the code with WeChat. On a phone, long-press the code inside WeChat, or save the image and open it from WeChat’s scanner. Mention “Astro Lens” when you add us.
CONTACT / ASTRO LENS
Something wrong?Talk to us.
Questions, payment or credit issues, something unclear, or an idea for us: get in touch. Astro Lens is run by a very small team, and we reply as soon as we can.
02 · Email
Best for screenshots and longer questions.
Include these and we can help faster
Your account
The email you use to sign in to Astro Lens. If you never signed in, just say so.
What happened
Which page, what you did and what message you saw. A screenshot helps most.
Payments and credits
Time of payment, amount and credit pack. Missing credits, a double charge or a failed reading that was not refunded: we will check it with you.
Never send passwords
We will never ask for your password, a verification code or card details. Please do not send them.
We also want to hear what was unclear, what you wish existed and which readings helped. It shapes what we build next.